Terms and Conditions
This website (“Site”) is operated by AnimalConcepts (“AnimalConcepts”). The use of this Site, the INTERBEING and other platforms (“Platforms”), mobile application (“App”), videos, images, reports, other materials, tools, products, services – online and in-person, publications, and information (collectively “Materials”) is subject to the Terms and Conditions as set out below. The information and materials provided herein is owned by or licensed to AnimalConcepts. By using these materials collectively (“We” or “Us”), individual site visitors, clients, customers, individuals and organisations, members, and any other users (“You”) agree to be bound by the following terms and conditions, and as amended periodically (“Terms”).
If You do not agree with the following Terms do not use these Materials or Site. We reserve the right to make changes and updates to these terms and conditions at our sole discretion. All changes enter into effect immediately after posting and your continued use of our site and services signals your awareness of and agreement with these changes.
Agreement Between You and AnimalConcepts
You understand and agree that it is Your responsibility to review the Terms.
The online and in-person Materials should not be relied on as proof of suitability or competence in any area of human, animal, or planetary care and wellbeing, and are not to be used as a substitute for the skill, judgment, and experience of any person or professional in the relevant field making a direct judgement on the individual situation in question. In addition, AnimalConcepts makes no representation that material is appropriate or available for use outside of the territory of the intended audience, nor appropriate in all situations.
The information and Materials available on this Site and within our Services in relation to human wellbeing are not to be used as an alternative for professional mental health advice and services, nor does it constitute that psychological or other professional services related to mental wellbeing should not be relied upon where they are required.
While we make every effort to ensure the information on our Site and in our Services is up to date to the best of our knowledge, AnimalConcepts assumes no obligation to update the Materials following publication in any form or format.
Account Creation and Confirmation
To use our Platforms, You are required to provide personal information about Yourself, including but not limited to Your name, contact information, username, and password. You agree that any and all information provided is accurate, correct, and up to date.
Upon purchase of any of our Services, We will email You to confirm your order placement and share relevant details of product delivery. If there is an error in this email confirmation, You agree to inform us as soon as possible.
Limited Licence Grant
AnimalConcepts grants you a non-exclusive, non-transferable, limited license to access and use the Site and the Materials only for non-commercial use, except where the applicable fees have been paid. You have the option to temporarily pause membership, access, and payments, and then reactivate at a later date if you so wish.
You may read, view, print, download, and copy the material on this Site for Your personal and non-commercial use, but only if You acknowledge the Site as the source of the material and include the copyright statement “© AnimalConcepts, all rights reserved”.
Our broadcasting policy prohibits all screening, viewing, resale, distribution, and/or other activities of all materials. This applies to commercial, educational, or any other context where such materials may be of use. Only organisations with a Corporate Membership are excluded from the aforementioned broadcasting policy.
Unless specifically indicated, no other use of the material is permitted.
We offer a 30-day refund policy in the event that you are dissatisfied with the Service. To request a refund, please contact us with the contact information included at the end of this document. This refund policy is only applicable to your very first subscription and cannot be employed more than once. You may cancel your monthly subscription at your discretion, but no refunds of fees will be made unless you request a refund within the first 30 days of your membership. When you cancel your membership, you will lose access to the Service and all Materials and community resources that are not included as part of the free platform. You are fully responsible for cancelling your membership in a timely manner if you no longer require the Service.
Sabrina Brando, or other through AnimalConcepts contracted speakers, can be booked for online and/or in-person events, as a moderator for sessions and events, for workshops, seminars, and other activities among others.
Agreements can be made via email, as well as commonly used social media communication platforms such as WhatsApp and/or Facebook Messenger. Agreements do not have to be finalised with a contract to be binding. Agreements can be between Us and individuals as well as companies and organisations.
We will deliver the requested information prior to the event as indicated by the organiser for the purpose of advertising. Upon Your request, we can aid in the dissemination of the event's information. We will deliver the agreed hours for the completion of the speaking engagement. We may deliver relevant materials where available, and the format is determined by us.
The contracted organisation and/or speaker, Us, is not responsible for the advertising, the sales of tickets to the event, the filling of seats, or other related tasks that fall to the organiser, You. Failing to fill an event does not dissolve You from the agreement.
In all cases and circumstances, timely communication as indicated by the cancellation policy below is required. Failure to do this does not dissolve you from the agreement. The modification and or cancellation of agreed events with you have the following requirements and timelines:
1. All required and or preferred changes, including cancellation times and fees, need to be requested in writing by You, which will be reviewed and responded to in writing by Us.
2. No changes to an agreement can be made by the external organiser, You, without prior communication and consent of Us, the contracted organisation and speaker.
3. Cancellation times and fees are:
An invoice for the completed work will be sent 1 working day after the scheduled event. Payment is expected within 30 days after the date on the issued invoice.
We are never liable for any of the incurred costs by you in the case we cannot fulfil the agreement. Reasonable efforts to inconvenience caused and/or rescheduling of the event will be explored.
Links to Third Party Sites / Third Party Services
This Site and some of its Materials contain links to other third party sites and resources (“Third Party Sites”). Those links to Third Party Sites are provided as citations and aids to help you identify and locate other resources that may be of interest, and are not intended to state or imply that AnimalConcepts endorses, sponsors controls, is affiliated or associated with, or is legally authorized to use or authorizes you to use any third party trade name, registered trademark, logo, legal or official seal, or copyrighted materials from these Third Party Sites therein.
At AnimalConcepts we respect the privacy of our users. Please refer to our Privacy Statement for an explanation of your rights and responsibilities with respect to the information that is disclosed on this Site.
Certain services made available via this Site may be delivered by third parties. By using any product, service or functionality originating from this Site, you understand, acknowledge and consent that AnimalConcepts may share your personal information and data with third parties with whom AnimalConcepts has a contractual relationship to provide the requested product, service or functionality on behalf of AnimalConcepts users and customers.
Limitation of Liability
We work hard to provide the best services We can and to specify clear guidelines for everyone who uses them. However, We make no guarantees that our services will always be safe, secure, or error-free, or that they will function without disruptions, delays, or imperfections. We do not control or direct what people and others do or say, and We are not responsible for their actions or conduct (whether online or offline) or any content whatsoever they share.
We cannot predict when issues might arise with our services, therefore Our liability is limited to the fullest extent permitted by any applicable law. Under no circumstance will AnimalConcepts be liable to You for:
1. Any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these terms or our services;
2. Damage in connection with illness or injury to any animal, loss of animal life, illness or injury to any human, or loss of human life;
3. Third party theft of, destruction of, unauthorized access to, alteration of, or use of Your information or property, regardless of our negligence, gross negligence, failure of an essential purpose, or any other theory of legal liability.
Under no circumstance will AnimalConcepts cumulative liability to You exceed the total purchase price of the service you have purchased.
AnimalConcepts reserves the right to terminate our site and service. We will make reasonable efforts to provide notice, but this is not required in the event of termination. Should our Platforms cease to exist, Your access to the Service terminates.
You assume full responsibility for and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, the attorney's fees, arising out of any breach by You of any of these Terms and Conditions or by any use of the Site or Service.
You agree not to use our website, social media platforms, or services to:
1. Put forth any content that is harmful to children, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable;
2. Violate any applicable laws or regulations in the governing body under which AnimalConcepts is regulated (Spain and the European Union) or under the laws and regulations of the jurisdiction under which You preside;
3. Impersonate any person or entity; forge or manipulate headers or identifiers to disguise the origin, or any content transmitted through our platforms and services;
4. Make available any content that you do not have the right to make available or that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any person or entity;
5. Make available viruses or any other computer code, files, programs, or content designed to interrupt, destroy, or limit the functionality of our services or affect other users; or
6. Interfere with or disrupt the services or servers, systems, or networks connected to Our platforms and services in any way.
On becoming aware of any potential violation of these Terms, AnimalConcepts reserves the right (but shall have no obligation) to decide whether the content complies with the content requirements set out in these terms and may remove such content and/or terminate a user’s access to our platforms and services, without prior notice and at its sole discretion. No refund shall be issued as a result of a violation.
Any claims arising out of, or relating to these terms or our services, will be governed by the laws of Spain, other than its conflict of laws rules; all disputes related to these terms or our services will be brought solely in the federal or state courts located in Spain, and you consent to personal jurisdiction in these courts.
Intellectual Property Rights
All intellectual property associated with Site and Materials, and the rights to said Site and Materials, belong to and shall remain the sole property of AnimalConcepts, and may not be used in connection with any product or service that does not belong to the Site. You may not and agree not to modify, copy, distribute, frame, reproduce, republish, display, post, transmit or sell in any form or by any means, in whole or in part, the Site and Materials without AnimalConcepts’ express and prior written permission. You recognize and acknowledge the validity and ownership of AnimalConcepts intellectual property rights and all of the goodwill associated therewith.
As a condition of your use, and/or your continued use, of the Site and Materials, You undertake not to employ your access to the Site and Materials, account and registration with Us as a means to gather information and/or insight for use – on behalf of yourself and/or on behalf of any associate, whether personal or corporate – toward the development of any business enterprise that could reasonably be deemed to be competitive with the Site and Materials.
Nothing contained in this Site should be construed as conferring any licence or right under any intellectual property (including patents, trademarks and copyright) of AnimalConcepts or any third party.
AnimalConcepts claims no ownership in, nor any affiliation with, any third-party trademarks appearing on this website. Such third-party trademarks are used only to identify the products and services of their respective owners, and no sponsorship or endorsement on the part of AnimalConcepts should be inferred from the use of these marks.
AnimalConcepts claims no intellectual property rights over the material You provide on our Site and Platforms. You retain copyright over the material you share through our Site or Service to the extent that you have legal claims therein, but by posting material on our platforms you grant us a global, non-exclusive, irrevocable license to use this material for outreach, promotion, or business development. By joining a call or webinar provided as part of the service, you consent to be recorded. You consent to your name, voice, likeness, and words being used by AnimalConcepts for outreach, promotion, or business development purposes, without compensation to you.
We retain all copyright over branding, logos, domain names, other distinctive brand features, and AnimalConcepts-generated content. Nothing in the Terms and Conditions gives you the right to use the aforementioned aspects without our explicit consent. You agree to hold AnimalConcepts harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you.
Alternative Dispute Resolution
Most customer concerns can be resolved quickly and to the customer’s satisfaction by calling contacting our email helpdesk at [email protected]. In the unlikely event that AnimalConcepts is unable to resolve a complaint (or if AnimalConcepts has not been able to resolve a dispute it has with you after attempting to do so informally), we each agree to proceed to mediation in accordance with the alternative dispute resolution provisions below.
References to “AnimalConcepts”, “You”, and “Us” include our respective subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or devices under this or prior agreements between us. You agree that, by entering into this Agreement, you and AnimalConcepts are each waiving the right to a trial by jury or to participate in a class action. The alternative dispute resolution provisions herein shall survive termination of this Agreement.
The parties shall maintain the confidential nature of the arbitration proceeding and the award, including the hearing, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, a judicial challenge to an award or its enforcement, or unless otherwise required by law or judicial decision.
This agreement represents the entire agreement between you and AnimalConcepts in relation to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. Any waiver of any of the provisions in these Terms and Conditions will under no circumstances constitute a waiver of any other provision and will under no circumstances constitute a continuing waiver. In order to be valid and binding, a waiver must be executed in writing by AnimalConcepts.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and AnimalConcepts as a result of this Agreement or use of the Site. AnimalConcept’s performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement is in derogation of AnimalConcept’s right and obligation to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by AnimalConcepts with respect to such use.
Except as otherwise specifically provided herein, if any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.
Unless otherwise specified herein, this Agreement constitutes the entire agreement between the user and AnimalConcepts with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and AnimalConcepts with respect to the Site. You may not assign or otherwise transfer this Agreement, or any right granted hereunder, without AnimalConcept’s prior and express written consent. AnimalConcept’s rights under the Agreement are freely transferable by AnimalConcepts. Any failure by AnimalConcepts to enforce or exercise any provision of this Agreement, or any related right, shall not constitute a waiver of that provision or right. Any rights not expressly granted herein are reserved.
All contents of the Site are subject to Copyright © 2004-2023 AnimalConcepts and/or its affiliates and partners.
All rights reserved.
• Use our Contact Us form on our website;
• Email Sabrina Brando, our Director, at [email protected]